TATOceramika
Lavabo fait main - Autumn Blue
Lavabo fait main - Autumn Blue
Impossible de charger la disponibilité du service de retrait
Trou sous le bouchon de vidange avec un diamètre standard de 44 mm.
Diamètre : 40 - 40,5 cm
Hauteur : 15,5 - 16 cm
Lavabos vasques pour salle de bain_ Waschbecken - Autumn Blue
ATTENTION!
INFORMATIONS pour les clients des États-Unis, du Canada, d'Australie et d'autres pays d'outre-mer :
La livraison standard GRATUITE comprend la livraison des lavabos par bateau. En règle générale, la livraison gratuite standard aux États-Unis et au Canada prend environ 8 semaines.
Si vous souhaitez une expédition plus rapide (environ 14 jours aux États-Unis et au Canada), veuillez choisir la méthode d'expédition express et payer environ 30 $ de plus.
Pour les clients australiens et néo-zélandais, les frais express sont d'environ 100 USD.
Partager
I was so excited for my handmade sink, the pictures looked beautiful. But we ran into several issues.
First off we ordered and knew it would take about 8 weeks, I sent a few emails asking for shipping updates and received nothing by back.
Then 16 weeks later finally they sent an email, saying it would be sent… then silence again, they didn’t end up shipping it till I sent another email, and when it finally arrived it was completely shattered. It was very poorly packaged. I just asked for a refund, due to how long it took to get to us in the first place we didn’t want to wait any longer. (Although the sink pieces looks nice)
I have yet to hear anything from them after sending pictures of the broken sink, so we have no refund and a broken sink at this point. So so sad to have had this issue since most reviews were so positive.
Dear Hannah, thank you for taking the time to share your experience — even though we are deeply sorry it was such a disappointing one. A shattered sink on arrival due to poor packaging is completely unacceptable, and we sincerely apologise for the stress and frustration this caused. We also understand how disheartening it must have been to wait so long without proper communication from us. This is not the standard we hold ourselves to. We would very much like to make this right for you. Please reach out to us directly at hello@tatoceramika.com and we will prioritise resolving this — whether that means a full replacement or a refund.
